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GDA Design Areas

Work Organization

Second GDA characteristic area: working time, workflow, communication and interruptions.

Work Organization is the second of four characteristic areas of the GDA guideline for psychological risk assessment. It covers all organizational framework conditions of work.

Factors of the Characteristic Area

Working time:

  • Duration of working time
  • Position of working time (shifts)
  • Break regulations
  • Availability outside working hours

Workflow:

  • Time pressure
  • Disturbances/interruptions
  • Information flow
  • Workload

Communication:

  • Information and participation
  • Feedback on work
  • Task clarity

Work interruptions:

  • Frequency
  • Controllability
  • Consequences

Qualification:

  • Match of requirements/qualification
  • Onboarding
  • Further training

Typical Stress Factors

  • Constant time pressure
  • Frequent interruptions
  • Unclear responsibilities
  • Missing information
  • Overtime

Assessment in SafeMind

SafeMind captures organizational factors in detail and identifies action areas.

Related Search Terms

work organizationGDA characteristic areaworking timetime pressurework interruptions

Frequently Asked Questions

What belongs to the GDA area of work organization?

Work organization includes: working time, workflow (time pressure, interruptions), communication/information and qualification aspects.

Why is time pressure so stressful?

Chronic time pressure leads to stress, prevents recovery and increases error risks. It is one of the most common stress factors in German companies.

What can be done about frequent work interruptions?

Measures include: establishing disturbance-free times, communication rules, better work planning and technical solutions like call forwarding.